Privacy policy

MassageWorks Brisbane is committed to protecting your personal and health information in compliance with the Australian Privacy Principles under the Privacy Act 1988.

Personal information we collect

We collect personal details such as your name, contact information, date of birth, and health history only as necessary to provide safe and effective remedial massage treatments, manage appointments, and communicate relevant information about your care.

Use of information

Your information is used solely for treatment purposes, clinic administration, billing and to keep you informed about appointments and relevant clinic updates. We do not use your information for marketing without your explicit consent.

Information sharing

We do not sell or trade your personal information. Information may be shared with healthcare providers involved in your care only with your consent, or as required by law.

Data security

All personal and health records are securely stored and protected against unauthorised access, loss, or misuse in accordance with legal requirements.

Access and correction

You have the right to access and request correction of your personal information held by MassageWorks Brisbane at any time.

Storage duration

Records are retained securely for a minimum of 7 years from the date of your last appointment, or longer if legally required.

Contact information

If you would like to contact us to understand more about this policy or wish to contact us concerning any matter relating to individual rights and your personal information, you may send an email to clare@massageworksbrisbane.com.au.